Warranty
Motif Jewelers provides complimentary sizing, cleaning, polishing, battery replacement, and extended protection covering repairs, refinishing, defects, and maintenance for lasting jewelry care.
Comprehensive Jewelry and Watch Care Plans
Enjoy peace of mind with Motif Jewelers’ exclusive care plans. Every new purchase includes complimentary services such as free ring sizing, cleaning, polishing, and watch battery replacement. Our extended jewelry and watch protection plans cover repairs, refinishing, resizing, and more—ensuring your treasured pieces stay beautiful and secure for years.
- One free ring sizing
- One polish, rhodium, or refinish (fine jewelry only) within first 365 days of purchase
- Free inspection and cleaning; indefinite
- One free watch battery with the purchase of any new watch
- Manufacturing defects; one year
Worldwide Protection and Flexibility
Unlike standard homeowners insurance, Montage Jewelry Care specializes in long-term protection for your fine jewelry and watches—covering accidental damage, wear-and-tear, mechanical breakdown and regular maintenance.
Visit MontageJewelryCare.com or call 877-325-3272 to learn how you can protect your jewelry the smart way.
JEWELRY CARE
CARE PLAN COVERAGE
Repair or Replacement Coverage Due to Normal Wear and Tear and/or Accidental Damage
• One-time replacement per stone(s)
• Repair or one-time replacement of each cracked or chipped stone(s)
• Center Stone coverage included in the Lifetime plan only
Repair Coverage:
• Soldering, as required
• Broken, bent or worn prongs or mountings
• Broken bracelets or chains
• Knots or kinks in bracelets and chains
• Broken earring posts or backs
• Pearl restringing
• Cracked or thinning ring shanks
Service Coverage:
• Tightening or resetting of stones
• Ring sizing - two (2) instances per term
• Metal plating - one (1) instance each two (2) years of contract term
WATCH CARE
CARE PLAN COVERAGE
Repair or Replacement Coverage Due to Accidental Damage Occurring During Normal Wear:
• Broken stem/crown
• Damage to case or bezel
• Scratched or broken crystal
• Deep scratches or gouges to metal watch strap, band or bracelet
• Water damage to water resistant watches
Repair Coverage:
• Mechanical failure as an extension of the manufacturer warranty
• Broken clasp or links in metal watch bands
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This promotional piece does not represent an agreement for coverage. Exclusions and limitations apply. Please refer to your protection plan document for specific coverage details. Coverage is provided by National Product Care Company, except in AZ, FL and OK, where it is Service Saver, Incorporated; Texas where it is National Product Care Company dba Texas National Product Care Company, Inc., and in WA where it is ServicePlan Inc. All providers are located at: 175 West Jackson Blvd., Chicago, IL 60604, 800-209-6206. Administered by Montage, LLC, 3333 Deposit Drive NE, Suite 330, Grand Rapids, MI 49546, 1-888-807-2249.